The CBSI Advantage | Carolina Business Solutions, Inc.

At CBSI we empower our clients to maintain full control of their technology portfolio, augmented by our expert team. We are not a Managed Service Provider (MSP) – a deliberate decision that provides our partners with significantly more flexibility, cost-effectiveness, and control over their technology decisions. Instead, we function identical to an internal department for your business with direct, in-person contact, a deeper understand of your critical business functions, and objectives 100% aligned with yours.

Take Back Control of Your Technology Services

How We Differ:    

Unparalleled Flexibility

We do not require service contracts, enabling your business to freely choose which services to implement and when to implement them, without being limited to a predefined service frequency or scope. Similarly, we are not tied to any vendor and will leverage the most advantageous products for your unique business without bias.

Superior Responsiveness

Unlike many providers who only conduct services remotely, we pride ourselves on direct communication and in-person services. With CBSI, you will never be told to "submit a ticket" and instead will be met with direct contact and support for all requests. We guarantee any urgent issue will be met with immediate action, rather than awaiting your turn in a queue.

Cost Effective

Rather than charge large upfront fees, we employ a pay-as-you-go system to ensure you only pay for the services you need. This keeps costs 100% transparent, predictable, and aligned to your budget. We strive to find the most cost-effective method of achieving our partners' goals, instead of seeking to upsell them for the sake of profit. 

Proactive & Strategic

We are committed to posture your business for future growth and success, not simply present operations. Our team takes a proactive approach, constantly researching emerging technologies and advising you on sustainable decisions. We carefully manage your technology strategy to efficiently scale with and adapt to growth and innovation.